Delivery

Delivery is normally 1-3 working days, however, larger items and items held in other warehouses may take up to 14 days. We will contact you to arrange a convenient delivery date for larger items.

Delivery charges will be calculated at the checkout subject to the exceptions below. Below is a guide to our services and charges.

Collect from store FREE.

Little Greene paint orders FREE, normally next working day via UPS, if ordered before 1.30pm.

Standard parcel charge from FREE to £6 to mainland UK delivery addresses.

For non UK mainland and Central and Northern Scotland an additional fee may be required, in which case you will be contacted.

Delivery costs for larger items, such as sofas or furniture and glass/breakable items may alter in price depending upon the items ordered and the delivery address, in which case you will be contacted.

For shipping quotes outside of mainland UK, please email sales@williamrobinson.co.uk or call +44 (0)115 979 9790 for a carriage quote.

If any products are out of stock you will be notified at the earliest opportunity and will have the option of cancelling your order for a full refund. 

Please note that all delivery times are estimates only and are given in good faith, but we cannot be liable financially for delay in delivering the products, however arising. 

We can deliver to third parties, such as your upholsterer or curtain maker or decorator, however, please make sure that you confirm that the correct goods have been delivered before any cutting, making up or hanging begins. If you are unable to view the delivered fabric or wallpaper yourself, then we suggest that a sample of the expected fabric or wallpaper is given to the person doing the making up or decorating. This is because, although it is extremely rare, items can be incorrectly labeled by the fabric or wallpaper companies; it has happened in the past and once cut or hung acceptance is deemed to have been made.

Returns

For our full Returns Policy please refer to Terms and Conditions of Use