address, contact details and information about you and products you have
When you place order(s) for goods or services (whether on our Website or
otherwise), we collect personal information to process and fulfil your order(s),
including your payment card details and delivery address. If you become a
registered user of our Website.
Details about the transactions you carry out with us, including through our
CCTV footage in which you feature when you visit our premises.
In the event that you have an accident while on our premises that you bring to
our attention, we may record details of that accident and any injury you suffer
in the relevant store's accident log.
Information contained in and records of communications between us,
including recordings of telephone calls.
Information about your preferences in connection with our Website, for the
purposes of enhancing and personalising your experience on the Website.
Details of your visits to our Website, including, but not limited to, traffic data,
location data (including the country and telephone area code where your
computer is located) and the resources that you access (including the pages of
our Website that you view).
We will also collect information concerning your marketing preferences.
If you provide us with personal information about another person, you must ensure
that before you provide us with their personal information, you have their agreement
to do so and that they are aware of the ways in which we use personal information as
How do we use your personal information?
We use your personal information in connection with our business activities. In
particular, we may use your personal information in the following ways:
to carry out our obligations arising from any contracts entered into between
you and us; for example, we will use your payment card details and delivery
address to process and fulfil your order(s);
in the event that you do not complete your registration or order, we may use
any contact information you have provided us to follow-up on your partial
registration or order;
to manage and administer any other arrangements between you and us (or one
or more of our affiliates);
to notify you about changes to our services and to otherwise communicate
with you; for example, we will use your contact details in order to respond to
any queries that you submit to us;
at or following any purchase or order you make, we may carry out security
checks to protect against fraudulent transactions and to prevent and detect
criminal activity; for example, we may undertake verification checks to
identify any discrepancies with your payment details;
to carry out market research; for example, we use details of your purchases to
understand market trends and to identify popular products;